Overview
We collect only what is needed to operate bookings and support. This site uses localStorage for favourites and cart, and cookies for consent status only.
This Privacy Policy is tailored for users in Canada (en-CA). We follow the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and, where applicable, provincial laws such as Quebec’s Law 25.
Data we process
- Contact form details (name, email, phone, message).
- Booking preferences saved locally in your browser.
- Operational metadata (e.g., request timestamps, reference IDs) saved locally when you submit privacy requests on this page.
We avoid unnecessary tracking. Analytics, if enabled, will be strictly consent-based and privacy-preserving.
Legal basis
- Consent: when you opt-in for cookies or send us a message.
- Contract: to provide booked tours and customer support.
- Legitimate interests: to secure our services and prevent abuse.
- Legal obligations: to comply with applicable laws and record-keeping duties.
Your rights
You can request access to or deletion of your data by emailing [email protected].
- Access and portability of information you provided.
- Correction of inaccurate or incomplete information.
- Deletion, subject to legal/contractual exceptions.
- Withdraw consent where processing is based on consent.
- Opt-out of direct marketing in accordance with CASL.
Retention
We keep personal information only as long as needed to fulfill stated purposes and comply with legal requirements. Local records you trigger from this page (e.g., request references) are stored in your browser and can be deleted by you at any time.
- Contact/support: retained for up to 24 months or as required by law.
- Booking records: retained per tax/audit requirements.
- Consent records: retained until you revoke or reset.
Security
We apply layered security practices proportional to risk, including encryption in transit, access controls, and least-privilege principles. Despite safeguards, no system is entirely risk-free; we continuously improve our measures.
International transfers
Your data may be processed outside your province or Canada. When that happens, we rely on appropriate safeguards and contracts to ensure an equivalent standard of protection.
Children
Our services are intended for adults and not directed to children under 13. We do not knowingly collect personal information from children.
Complaints
If you have concerns, contact us first so we can resolve them promptly. You may also raise concerns with the Office of the Privacy Commissioner of Canada or your provincial authority.
Changes to this policy
We will update this page when practices change. Material changes will be highlighted and the “Last updated” date will be revised.
Contact
Toronto Minimal Tours
Email: [email protected]
Phone: +1 (647) 583-2197